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Continue ShoppingAt Jeverkart, we are committed to delivering finely crafted jewellery and accessories. While we strive for complete customer satisfaction, we understand that sometimes an item may not be the perfect fit. In such cases, we are happy to facilitate an exchange strictly under the terms outlined below.
01
Core Policy: Exchange-Only
Please Note: Jeverkart strictly operates on an Exchange-Only Policy
No Refunds
We do not offer refunds, returns, or store credits under any circumstances. All purchases made on Jeverkart are final.
Final Sales
This policy helps us maintain product quality, hygiene standards, and fair pricing — especially for jewellery and fashion accessories.
02
Exchange Eligibility & Time Frame
An exchange request will be accepted only if all the following conditions are met:
| Detail | Requirement |
|---|---|
| Time Frame | Exchange request must be raised within 7 days from the date of delivery. |
| Product Condition | Item must be completely unused, unworn, and unwashed. |
| Packaging & Tags | Product must be returned in original packaging with all tags, labels, and stickers intact. |
| Ineligible Items | Products damaged due to misuse, wear & tear, or missing tags/packaging are not eligible for exchange. |
03
Exchange Process & Options
Customers may choose from the following exchange options:
How to Initiate an Exchange
Contact our Customer Care team within 7 days of delivery and share:
1
Your Order Number
Provide the order number from your confirmation email or message.
2
Product Details
Mention the item you wish to exchange along with your preferred replacement product.
3
Contact Customer Care
📞 +91 82720 91077 — WhatsApp preferred for faster response.
04
Shipping Costs for Exchange
Shipping responsibilities are divided as follows:
| Action | Cost Responsibility | Details |
|---|---|---|
| Sending item back to Jeverkart | Customer | Customer bears the cost of shipping the product back. We strongly recommend using a trackable and insured courier service. |
| Sending exchanged item to customer | Jeverkart | Once the returned item is received and approved after inspection, Jeverkart will bear the standard shipping cost for dispatching the exchanged item. |
✦ Pickup / Exchange Return Address
Jeverkart — Exchange Center
91, Suthra Shahi, Near Bharat Mata Chowk
Muzaffarnagar – 251002
Uttar Pradesh, India
Muzaffarnagar – 251002
Uttar Pradesh, India
By placing an order on Jeverkart, you acknowledge and agree to this Exchange-Only Policy. For any exchange requests, please contact us within 7 days of delivery via WhatsApp for a prompt response.