Cancellation & Refund

At Jeverkart, we aim to process and deliver orders quickly. Please read our cancellation and refund terms carefully before placing an order.

Order Cancellation

Before Dispatch

Cancellation requests accepted before dispatch
Submit via WhatsApp Support or Contact Us page
Order cancelled successfully once confirmed

After Dispatch

Full cancellation not possible after dispatch
For prepaid orders: shipping charges deducted
Remaining amount refunded to original payment method

Refund Policy

No cash refunds for damaged products. In case a product is received damaged, Jeverkart will provide a replacement only, subject to verification.

Damaged items must be reported within 24 hours of delivery with clear photos or videos
Refunds are not applicable for exchange-only items
Refunds not applicable for incorrect size or personal preference
Refunds not applicable for wear and tear or misuse

Replacement Policy

If the product is damaged during transit or has a manufacturing defect:

Report & Verify

Inspection

Our team will review and inspect the reported issue.

Return Original Packaging

Damaged product must be returned in original packaging with all tags intact.

Replacement Issued

Replacement dispatched after inspection. No cash refund or store credit provided.

Refund Processing Time

5 – 7 Business Days Processing Time

Approved refunds processed within 5–7 business days
Amount credited to the original payment method used at checkout
Shipping charges deducted where applicable before processing

Contact for Support

For cancellations, refund queries, or any support — reach us directly:

WhatsApp / Customer Support +91 82720 91077

Business Address 91, Suthra Shahi, Near Bharat Mata Chowk,
Muzaffarnagar – 251002, Uttar Pradesh, India

By placing an order on Jeverkart, you acknowledge that you have read and agree to this Cancellation & Refund Policy. For any disputes, our team is available via WhatsApp for a quick resolution.

Cancellation & Refund

Order Cancellation

Refund Policy