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Continue ShoppingAt Jeverkart, we operate strictly on an Exchange-Only Policy. We do not offer cash refunds, returns, or store credits under any circumstances. All sales are final, with exchanges permitted only under the conditions outlined below.
01
Exchange Eligibility & Time Frame
An exchange request will be accepted only if all the following criteria are met:
| Detail | Requirement |
|---|---|
| Time Frame | Exchange requests must be initiated within 7 days from the date of delivery. Requests made after this period will not be accepted. |
| Condition | The product must be unused, unworn, and unwashed. |
| Packaging | The item must be returned in its original packaging. |
| Tags | All original tags, labels, and hygiene stickers must be intact and securely attached. |
| Ineligible Items | Products damaged due to misuse, wear & tear, or missing tags/packaging are not eligible for exchange. |
02
Exchange Options & Process
Customers may choose from the following exchange options:
To initiate an exchange:
1
Contact Customer Care
Reach us within 7 days of delivery — 📞 +91 82720 91077
2
Share Order Details
Provide your Order Number, the item you wish to exchange, and the replacement item you wish to receive.
3
Receive Instructions
Once approved, we will share the return shipping address and further instructions for completing the exchange.
03
Shipping Costs for Exchange
Shipping responsibilities during the exchange process are divided as follows:
Customer Pays
Shipping Back to Jeverkart
The customer bears the cost of shipping the original item back to us. We strongly recommend using a trackable and insured courier service.
Jeverkart Pays
Shipping Exchanged Item to You
After inspection and approval, Jeverkart will cover the standard shipping cost of sending the exchanged product back to the customer.
We are not responsible for items lost or damaged during return shipping. Please retain tracking details until the exchange is completed.
✦ Exchange & Pickup Address
Jeverkart — Exchange Center
91, Suthra Shahi, Near Bharat Mata Chowk
Muzaffarnagar – 251002
Uttar Pradesh, India
Muzaffarnagar – 251002
Uttar Pradesh, India
By placing an order on Jeverkart, you acknowledge and agree to this Exchange-Only Policy. For any questions or exchange requests, please contact us within 7 days of delivery via WhatsApp.